Inside the box

We’re here to help you get the best out of your new phone. Just follow the instructions below. Here’s what you should find when you open the box.

What you receive

  • Phone stand
  • Handset cord
  • Ethernet cable (2m CAT5E UTP cable)
  • Quick start guide
  • Mains power adapter (optional)
  • Wall mount bracket (optional)
  • Yealink T46U IP phone and handset

Once you’ve unpacked it, turn your Yealink T46U upside down so you can see the ports. Then slot the phone stand into one of the slots, depending on the angle you want, or into the optional wall mount bracket.

Desk mounted method

Yealink-T46U-desk-mounted

Wall mounted method

Yealink-T46U-wall-mounted-method

Connect the handset and optional headset

Yealink-T46U-headset-connection
Yealink-T46U-usb-connect

Connect the network and power

You have two options for power and network connections, normal AC power and Power over Ethernet (PoE). Your system administrator will let you know which one to use.

  • AC power (A)
  • Power over Ethernet (B)
Yealink-T46U-power-connect

Check you’re set for in2pbx

Your phone come with everything you need to get set up on in2pbx.

Once your phone’s connected to the network, it’ll update its firmware. This might take some time, so please be patient. Once it’s finished, it’ll show a green telephone symbol in the top left-hand corner.

If something has gone wrong, you’ll see a grey telephone symbol in the top left-hand corner.

If this happens, just give us a call on 1800 91 1800 and we’ll be able to help.

Once everything is updated and ready to go, your in2pbx number will show on the screen, like this:

You can use your Yealink T46U like a regular phone to make calls, in various ways:

  • Make a call from the keypad
  • Make multiple calls
  • Redial a number
  • Make an international call
  • Make a call from your Call History
  • Make a call from the Directory
  • Switching between Handset, Speakerphone and Headset Modes

Making a call from the keypad

Using the keypad, you can enter a number to make a call, and displays a list of previously placed calls or contacts in your directory. You can also select the contact you want to call from the search list, the placed call list or from your Directory.

Do one of the following:

  • Start typing a phone number
  • Press the desired line key.
  • Pick up the handset, press the Speakerphone key or the Headset key.
  • Enter a number or select a contact, then select Send.

The phone will show the contact in your Directory regardless of whether you’ve dialled in local format or international format.

Making multiple calls

When you are already in a call, you can put it on hold and make a new call.

Do one of the following:

  • Press a line key. The active call is placed on hold.
  • Press Hold to place the original call on hold.
  • Select New Call.
  • Enter a number or select a contact, then select Send, OR:
  • Press Hold to place the original call on hold.
  • Enter a number or select a contact.
  • Select New Call.

Redial a number

The phone keeps a record of all the calls you’ve made. To recall a contact you recently called:

  • Press the Redial key.
  • Highlight the call you want to return, and select Send.

Make an international call

You can make calls to international numbers on your phone.

  • Press and hold digit key 0 on the phone keypad until the plus sign (+) appears.
  • Enter the phone number with the country code.
  • Select Send.

Make a call from your call history

You can make calls to contacts from your History list, which contains calls that were recently placed, answered, missed, or forwarded.

  • Press History or navigate to Menu > History.
  • Select the relevant call list.
  • Highlight a contact, and select Send.

Make a call from your call history

You can make a call to a contact directly from your directory.

  • Select Phonebook or navigate to Menu > Directory > Phonebook.
  • Highlight the contact you want to call, and select Send.

Switching between Handset, Speakerphone and Headset modes

You can choose your desired mode before making a call, or alternate between Speakerphone, Headset and Handset modes during a call.

When using the speakerphone or the headset, the LED indicator glows green.

  • During the call, pick up the handset, and press the Speakerphone key or Headset key
  • For example, if you’re using the Headset key to switch to the headset, or press the Speakerphone key to switch to the speakerphone.

Answering calls

When you receive an incoming call, the phone rings and the screen displays the caller’s information. You can choose to answer the incoming call in the following ways:

  • By picking up the handset
  • By pressing the Speakerphone key.
  • By pressing the Headset key.
  • By pressing Answer, or the line key that has the flashing green LED indicator.

Transferring calls

You can transfer a call to another person in one of the three ways.

  • Blind Transfer: transfer a call directly to another party without consulting.
  • Semi-Attended Transfer: transfer a call when the target phone is ringing.
  • Attended Transfer: transfer a call having spoken to the recipient first.

To perform a blind transfer

  • Press the Tran soft key during a call.
  • Enter the number you want to transfer the call to.
  • Press the Tran soft key to complete the transfer.

The call will then be connected to the number you’re transferring it to.

To perform a semi-attended transfer

  • Press the Tran soft key during a call.
  • Then either:
    • Enter the number you want to transfer the call to.
    • Press the Directory soft key to find the number of directory or History.
  • Press OK or Send to dial out.
  • Press the Tran soft key to complete the transfer when you hear the target phone ringing.

To perform a semi-attended transfer

  • Press the Tran soft key during a call.
  • Either enter the number you want to transfer the call to, or press the Directory soft key to find the number from directory or history.
  • Press OK or Send to dial out.
  • After the person answers the call, press the Tran soft key to complete the transfer.
  • If you’re using a handset, complete the transfer by hanging it up. You can cancel a transfer before the call’s connected by pressing the Cancel soft key.

Ending calls

There are three ways to end a call:

  • If you’re using the handset, press the Cancel soft key or hang up the handset.
  • If you’re using the headset, press the Cancel soft key.
  • If you’re using the speakerphone, press the Speaker key , or the Cancel soft key.

Conference calls

To set up a conference call:

  • Dial the first person then press the Conf soft key; they’ll be put on hold.
  • Dial the number of the next person you want to join the call and press OK, #SEND , or the Send soft key.
  • When they answer, press the Conf soft key again.
  • Repeat the process until everyone has joined the conference call.

During your conference call, you can:

  • Press the Hold soft key to place the conference call on hold.
  • Press the Split soft key to split the call into two individual calls.
  • Press the New Call soft key to make a new call.
  • Press the Back soft key to return to the previous screen.
  • Press the Mute key to mute the call.
  • Press the Cancel soft key to end the call.

Do Not Disturb (DND)

To switch on Do Not Disturb, press the DND soft key when the phone’s idle. The DND icon on the phone screen shows that it’s in operation.

DND rejects incoming calls automatically; when they’re rejected, ‘n Missed Call(s)’ (with ‘n’ indicating the number of calls missed) will show on the phone display.

History

To view your call history, press the History soft key. The phone screen will show all your call records.

To make a call to a number on your call history list:

  • Press the History soft key.
  • Press the left arrow or right arrow key to switch between All, Placed, Received, Missed and Forwarded .
  • Press the up arrow or down arrow key to select the call you want.
  • Press the Send soft key.

Contact directory

Your contact directory is managed by in2pbx. Take a look at the user feature guide to find out more.

You can search for a contact in the corporate directory, or simply dial a contact number from it.

To access your corporate directory, press the Directory soft key. Select the contact group you’re looking for, and then press the Enter soft key. Your corporate contact list will appear on the screen. Press the Back soft key at any time to go back to the previous screen.

To search for a contact in your corporate directory, press the Directory soft key. Select the contact group you’re looking for, and then press the Enter soft key. Then press the Search soft key.

Enter a few continuous characters of the contact name or continuous numbers of the contact number using the keypad. The contact that matches the characters entered will appear on the screen. Press the Send soft key to call the contact.

Voicemail

When you get a new voicemail your phone will play an alert tone, and its power indicator LED will flash red slowly. The phone screen will also display a prompt message and show an icon.

Press the Mail key or the Connect soft key to dial the voicemail access code. Follow the voice instructions to listen to your voicemail.