Cookies Policy

(last updated 19 August 2020)

in2tel uses “Cookies” and other similar technologies to tailor content and marketing, and to improve and adjust user experiences. To find out more about “Cookies”, other similar technologies and the options available to manage them, please see below.

Cookies and other similar technologies

We use cookies and other similar technologies on our website, products and services. Cookies are small text files that are stored on your computer that hold information that a website can read. For example, cookies can be used to authenticate your visit and prevent you from having to log in every time you visit the website.

We collect both personal and non-personal information from you when you use our websites, products and services. For more information on how we deal with your information, please see our Privacy Policy.

We and our partners also use other technologies, including data stored on your web browser or device, identifiers associated with your device and other software for similar purposes. In this policy, we refer to “Cookies” and other similar technologies as “Cookies.” These technologies can be used to recognise your device as it interacts with our services. For instance, we can recognise when you visit pages on our or others’ sites, use parts of an app or when you open emails we send you. These technologies include the following:

  • Pixel tags: Pixel tags are small blocks of code we install on our webpages, emails or advertisements. These are used to relay information about how you interact with our services and may contain information about your device and browser. For example, information about your device type, operating system, browser type and version, website visited, time of visit, referring website, IP address, whether you’ve opened an email or clicked on an advertisement. Pixels also provide the means by which third parties can set and read browser cookies from our websites.
  • Local storage: Where other types of cookies cannot be used, local storage allows us to store additional data to help improve your experience while using our services.
  • IP address: Every device that is connected to the internet has an Internet Protocol address. When you interact with our services, we and our partners use your IP address for security purposes, for example, to prevent fraud. We may also use your IP address to identify your location and display content that is more appropriate to you.
  • Device identifiers: We may also create or collect a unique device identifier so we can understand how you use your devices to access our services.

You can use your browser settings to allow or disallow Cookies. If you disallow Cookies, your use of our website, products or services may be impaired.

Types of Cookies

There are four categories of Cookies that may be served through our website, products or services:

  • Necessary: These Cookies are required in order for our services to operate. For example, maintaining a logged in session. Our websites cannot function without these cookies.
  • Preference: These Cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or region that you are in.
  • Statistics: These Cookies are used to help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
  • Marketing: These Cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers.

Who sets Cookies on your device

Cookies we place on your device when you are using our services are referred to as ‘first party Cookies’.

Our partners can also place Cookies on your device while you are using our services, and these are referred to as ‘third party Cookies’. We do not control third party cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them.

We encourage you to review the privacy and cookies polices of the third parties we work with for more information about cookies they set and how to manage them.

Managing Cookies

You can review your options to manage Cookies by opening the “Help” menu on the browser menu bar. Most browsers will tell you how you can disable or delete Cookies or set your browser to alert you when Cookies are being sent to your computer.

You can also limit interest-based advertising by opting out at www.aboutads.info/choices/ or www.networkadvertising.org/choices/ or https://tools.google.com/dlpage/gaoptout/. If you are in Europe, more information is available at www.youronlinechoices.eu/.

Cookies served through our Websites

Template: Cookie name: (Cookie provider) Cookie description (length before expiry)

Category: Necessary

zfccn: (Zoho)  Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. (persistent)

Category: Preferences

LS_CSRF_TOKEN: (Zoho) Indentifies the visitor across devices and visits, in order to optimise the chat-box funtion on the website. (expires: 1 day)

Category: Statistics

_ga: (Google) Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (expires: 2 years)

_gat: (Google) Used by Google Analytics to throttle request rate. (expires: 1 day)

_gid: (Google) Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (expires: 1 day)

siqlsdb: (Zoho) Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. (persistent)

utsdb: (Zoho) Registers data on visitor’s website-behaviour. This is used for internal analysis and website optimisation. (expires: end of session)

Category: Marketing

_gcl_au: (Google) Used by Google Adsense for experimenting with advertisement efficiency across websites using their services (expires: 3 months)

b3e783bb62: (Zoho) Collects information on user preferences and/or interaction with web-campaign content. This is used on CRM platform. (expires: 1 day)

crmcsr: (Zoho) Collects information on user preferences and/or interaction with web-campaign content. This is used on CRM platform. (expires: 1 day)

d18efd344f: (Zoho) Collects information on user preferences and/or interaction with web-campaign content. This is used on CRM platform. (expires: 1 day)

gclid: (Google) Used to send data to Google Analytics about the visitor’s devices and behaviour. Tracks the visitor across devices and marketing channels. (expires: 29 days)

Changes to this cookie policy

We will make changes to this notice from time to time, particularly around how we use your information, and changes around our technology and products.

Changes to this cookie policy to date:

The most recent changes to this cookie policy were made on:

  • 19 August 2020

A list of all previous changes are available upon request.