Genesys has long been considered a global leader in Call Centre technology and now in2tel services are ready to be paired with the Genesys platform.

Genesys software and the in2tel network combined

Your agents have access to the Genesys platform, interfaces, and user experience, a solution built to provide empathetic customer experiences on a large scale.

In the background, your call centre will be powered through the in2tel network, providing access to fantastic call quality, low call rates, and bespoke call routing features.

You can also integrate with other in2tel services as part of your solution, providing an unbeatable call centre experience that can be used across customer services, sales, and marketing.

Find out more about in2tel’s call centre software

If you would like a quick consultation on the service by one of our experts, please email sales@in2tel.ie, and we’ll be in touch.

Alternatively, start a live chat conversation, or you can call our freephone number 1800 91 1800.

About Genesys

Genesys is a global technology business with over 11,000 customers. It’s a software company operating in more than 100 countries and provides emphatic customer experiences through cloud, digital, and AI technology. It now appears in Forbes’ America’s Best Employers.

About in2tel

in2tel is a telecoms carrier and solution provider that’s been operating in Ireland and the UK for 15 years. It provides organisations with affordable, bespoke design that is often found in large-scale enterprises. in2tel’s services provide communication channels for contact centres, sales and marketing teams and internal departments for a large variety of small businesses and SMEs.