One Touch Record

During a call, you can dial the One Touch Record feature code to start recording the call; dial the feature code again to stop the recording.

One Touch Record Feature Code

The default One Touch Record feature code is *1.

You can change the code via SettingsPBXGeneralFeature CodeOne Touch Record.

One Touch Record Prompt

By default, when a user dials *1 to record the call, the PBX will not play prompt to notify the other party that the call is being recorded.

To set One Touch Record prompt:

  1. Go to SettingsPBXVoice Prompts > Prompt Preferences.
  2. In the One Touch Record Start Prompt field, select a custom prompt.

    When an extension user dial *1 to record the call, PBX will play the prompt to the other party.

  3. In the One Touch Recording End Prompt field, select a custom prompt.

    When an extension user dial *1 to stop recording the call, PBX will play the prompt to the other party.

  4. Click Save and Apply.