Manage Your Voicemail
By default, Voicemail function is enabled for you, and if you don’t answer a call, the call will be forwarded to your voicemail.
Configure Your Voicemail Settings
Log in to the Extension User Portal to enable or disable voicemail, enable or disable “voicemail to email”, check or change your voicemail password, change your voicemail prompt.
- Go to to configure the voicemail settings.
- Enable Voicemail: Check this option to enable Voicemail for your extension.
- Voicemail Access PIN: To access the Voicemail system by dialling *2 or *02 on your phone, you need to enter the voicemail PIN.
- Send Voicemail to Email: Check this option to enable Voicemail to Email feature. The received voicemail messages would be delivered to your email.
- Busy Prompt: The PBX system has a global Busy Prompt for all the extension users. You can upload a customized Busy Prompt for your extension.
- Unavailable Prompt: The PBX system has a global Unavailable Prompt for all the extension users. You can upload a customized Unavailable Prompt for your extension.
Check and Manage Your Voicemail
You can log in to the Extension User Portal to check your received voicemails and manage the voicemails.
Go to , the received voicemails are displayed.
- Click
to download the voicemail file. - Click to play the voicemail file.
- Click to delete the voicemail file.
to download the voicemail file.
to play the voicemail file.
to delete the voicemail file.Voicemail Status:
- : The voicemail is unread.
Click the icon to mark the voicemail as read voicemail.
- : The voicemail is read.
Click the icon to mark the voicemail as unread voicemail.
: The voicemail is unread. 
: The voicemail is read.