Voicemail
To configure your settings, you will have to be logged in to the Extension User Portal.
Enable/Disable Voicemail
By default, the voicemail is enabled for extension users. You can disable the Voicemail function if the user doesn’t need it.
Enable/Disable ‘Voicemail to Email’
Voicemail to Email function is disabled by default, if the extension user would like to receive voicemail via email, you can enable the function.
- Go to
. , select the desired extension, click
- To enable voicemail to email, check Send Voicemail to Email.
- To disable voicemail to email, uncheck Send Voicemail to Email.
- Click Save and Apply.
Edit ‘Voicemail to Email’ Template
The PBX has a default email template for Voicemail to Email. You can edit the template according to your needs.
Change Global Voicemail Greetings
Change Voicemail Settings
Check Voicemail Messages
Extension users have multiple ways to check their voicemail messages.
Check Voicemail on Linkus
Log in Linkus, go to
to check your voicemail.Check Voicemail on a Phone
- Dial feature code *2 on a phone
A user can dial *2 on his own phone to check voicemail.
- Dial feature code *02 on a phone
A user can dial *02 on other user’s phone to enter the voicemail main menu, then enter his/her extension number and voicemail PIN to check voicemail.
Check Voicemail on Web Page
Extension users can log in to the PBX web page to check their own voicemails.
- User name: The extension user’s email address.
- Password: The extension’s User Password.
Check Voicemail via Email
If voicemail to email is enabled for an extension user, the user can check voicemails in his/her email box.
Check Voicemail via IVR
If you check the option Dial to Check Voicemail for an IVR; users can access the IVR to check their voicemails. This solution is for the users who are outside the office to check their voicemails.
Voicemail Menu
You can dial *2 on your phone to access the voicemail menu. Below is the detailed voicemail menu.