Add a Time Condition

Time Condition defines periods of time that can be applied to outbound routes or inbound routes.

1. Go to Settings > PBX > Call Control > Time Conditions, click Add.
2. On the configuration page, set the Name.
3. Define the period for the Time Condition.
4. Click  to add another time period.
5. Choose days of the week.
6. If you want to apply the period (s) to specific dates, check Advanced Options, and set the month and the days of the month. Note: Advanced Options are disabled by default which means that the period(s) will apply to every day of the month, every month of the year.
7. Click Save and Apply.

You can add a group of holidays and set a Time Condition destination for the holidays on your inbound route. When a customer calls your company during holidays, the PBX will route the call to the pre-configured destination.

1. Go to Settings > PBX > Call Control > Time Conditions > Holiday, click Add.
2. On the configuration page, set the Name of the holiday.
3. Choose the Type.
   • By Date: If the holiday such as the Chinese Spring Festival varies every year, choose this type.
   • By Month: If a holiday such as St. Partick’s Day always falls on the same calendar date, choose this type.
   • By Week: If the holiday such as Thanks Giving Day always falls on the same week, choose this type.
4. Set the date of the holiday.
5. Click Save and Apply.

Time Condition: Office Hours

Time Condition: Lunch Break

Holiday: Christmas

Holiday: Thanks Giving Day

Apply Time Conditions on Inbound Route

The Time Condition Override function is used to switch the incoming call routing against the Time Condition. An authorised user can dial the Time Condition feature code to override the time condition.

For example, during office hours, incoming calls go to ring group; after office hours, incoming calls go to voicemail. Users can override the time condition to ring group if they are in the office after office hours.

Time Condition Feature Code

When you enable and add time condition on an inbound route, you will see the default generated feature code for the time condition. If you want to disable Time Condition Override, dial the Reset feature code.

You can go to Settings > PBX > General > Feature Code > Time Condition to change the feature code prefix.

Set Extension Permission to Override Time Condition

By default, users have no permission to override time condition. You can set which extension users can override time condition.

1. Go to Settings > PBX > General > Feature Code > Time Condition, click Set Extension Permission.
2. Select the desired extension from the Available box to the Selected box.
3. Click Save and Apply.

You can set a BLF key on your phone to quickly override time conditions and monitor the time condition state. Take the Yealink Phone v2.73.193.50 as an example to explain how to set the BLF key to monitoring the time condition state.

1. Set Time Condition Override permission for the extension that is registered on the IP phone.
   1. Log in PBX interface, go to Settings > PBX > General > Feature Code > Time Condition, click Set Extension Permission.
   2. Select the desired extension from Available box to Selected box.
   3. Click Save and Apply.
2. Set BLF key on the phone where the extension is registered.
   1. Log in to the phone web interface, go to DSS Key > Memory Key.
   2. Set Key Type as BLF.
   3. Set Key Value as a feature code of Time Condition.
   4. Select the Line as the extension registered line.
   5. Optional: In the Extension field, enter a description of the key.
   6. Click Confirm. The BLF LED will show the Time Condition state:
   • Red: The PBX is using this Time Condition; inbound calls go to the destination of the time condition.
   • Green: This Time Condition is not being used. Press a BLF key to override time condition, the BLF LED turns red. You can also check the Time Condition state on PBX web interface. When the state shows , the PBX is using the time condition.