- Go to Settings > PBX > Voice Prompts > Custom Prompts, click upload
- On the configuration page, click Browse to choose your audio file.
Note: The uploaded file should meet the audio file requirements.
File format –
- gsm 6.10 8kHz, Mono, 1Kb/s
- alaw 8kHz, Mono, 1Kb/s
- ulaw 8kHz, Mono, 1Kb/s
- pcm 8kHz, Mono, 16Kb/s
File Name – Should NOT contain special characters.
File Size – Smaller than 8 MB
3. Click Upload to start uploading the file.
After the file is uploaded, you can see the file on the Custom Prompts page.