Conference

Conference calls increase employee efficiency and productivity and provide a more cost-effective way to hold meetings.

Conference members can dial * to access the settings options and the admin can kick the last user out and lock the conference room.

Add a Conference

To make a conference call, you should add a conference on the PBX first.

  1. Go to Settings > PBX > Call Features > Conference, click Add.
  2. On the configuration page, configure the Conference.
    • Number: The extension users need to dial this number to join the conference.
    • Name: Set a name for the conference.
    • Participant Password: Optional. If the password is set, users need to input the correct PIN to join this conference.
    • Wait for Moderator: If this option is checked, the conference participants could not hear each other until the moderator joins in the conference.
    • Sound Prompt: Select the sound heard when a new person enters the conference.
    • Allow Participant to Invite: Whether to allow the participants to invite users to join the conference.
    • Moderator Password: The moderator doesn’t need to enter a password to join the conference. If a user enters this password to join the conference, he/she will act as the conference moderator.
    • Member Moderators: Select the conference moderators.
  3. Click Save and Apply.

Join the Conference

Both the PBX extension users and external users can join the conference.

  1. For the PBX extension users, dial the conference number to join the conference room.
  2. For the external users, you need to set the inbound route destination to a conference first, then the external users call to the PBX, their calls will be routed to the conference.

Conference Voice Menu

During the conference call, the users could manage the conference by pressing * key on their phones to access voice menu for conference room.

Conference Moderator Voice Menu
1 Mute/ un-mute yourself.
2 Lock /unlock the conference.
3 Eject the last user.
4 Decrease the conference volume.
6 Increase the conference volume.
7 Decrease your volume.
8 Exit the voice menu.
9 Increase your volume.
Conference Users IVR Menu
1 Mute/ un-mute yourself.
4 Decrease the conference volume.
6 Increase the conference volume.
7 Decrease your volume.
8 Exit the voice menu.
9 Increase your volume.