SIP Trunks

Benefit from a high quality, low latency voice service that enables a huge range of IP telephony features.

Drop the cost of additional hardware and the need to switch phone systems, with an easy-to-use cloud platform.

Get in touch

Integrations

Integrate this SIP platform with in2tel’s other products to personalise every step of your customer’s journey.

Add an intelligent IVR, custom account notifications, a complete cloud-based call centre, and more.

Call Recording

IVR

Number Finder

Call Centre

Call Routing

Notifications

Recording

IVR

Finder

Call Centre

Notifications

SMS

Additional features

Browser-based portal

Allow your users to operate from anywhere, with a simple browser log-in.

Voicemail

Record or upload your own greetings, with easy access from the portal.

Live statistics

Review every detail of any call and ensure your employees are providing the best level of service to customers.

Automatic alerts

Set instant alerts on any of the system’s features, to ensure you always operate at full capacity.

Disaster recovery

In the event of a disaster, your calls will be instantly redirected with no drop in service.

Mobile converging

Ensure your remote workers can communicate with ease. Add any modern mobile device to your system.

Fraud prevention

Block outbound calls and specific number types and add spending caps to your bills.

Features

Browser-based portal

Allow your users to operate from anywhere, with simple browser login.

Voicemail

Record or upload your own greetings, with easy access from the portal.

Live statistics

Review every detail of any call and ensure your employees are providing the best level of service to customers.

Automatic alerts

Set instant alerts on any of the system’s features, to ensure you always operate at full capacity.

Disaster recovery

In the event of a disaster, your calls will be instantly redirected with no drop-in service.

Mobile converging

Ensure your remote workers can communicate with ease. Add any modern mobile device to your system.

Fraud prevention

Block outbound calls and specific number types and add spending caps to your bills.

Benefits

The benefits of better SIP Trunking connectivity start with your business and end up in your customer’s hands.

Unparalleled reliability delivered by redundant routing

Your calls are supported by the backbone of in2tel, a sophisticated communications network, powered by software. Securely connect to a redundant carrier-grade VoIP network, all from one platform.

Gain calling insights

Optimise your communications at scale. Using in2tel Voice Insights data, you can analyse call performance from an aggregated view down to granular details of packet loss, jitter, or PDD.

Global reach with a local presence

When you are ready to expand your presence globally, do it with confidence. Make your entry into new markets with a familiar face — or area code. in2tel has extensive prefix coverage, enabling you to expand easily and still provide an authentically local feel.

Carrier-grade quality

Tier-1 interconnects and a private MPLS fiber backbone minimize hops on the public internet.

99.999% Uptime SLA

Redundant multi-cloud infrastructure and carrier independence eliminate downtime.

Unmatched security

Encryption options for signaling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.

Resources

Frequently Asked Questions

What is a SIP trunk?

Our SIP trunk product is a combination of SIP trunk technologies and a platform that allows the transfer of calls. Our platform allows your business to make calls over your Internet connection, rather than traditional ISDN lines.

For more information, read our SIP Trunking and SIP Channels article.

How many SIP trunks do I need?

One SIP trunk is all your business needs to run all your communications. Once your trunk is set up, you can scale up or down concurrent call capacity by adding or removing usage channels or choose pay-per-minute billing for unlimited concurrent inbound call capacity.

What are the benefits of SIP trunking?

SIP trunking has many benefits over traditional business telephony systems, including scalability, cost savings, and integrations.

Latest releases

How to choose the best Irish VoIP phone provider?

We've listed a few things to consider when looking for the best VoIP phone provider.

Why Should I Consider a Telephone System?

As with any investment in a business, it’s best to do some prior research before making the jump. This article is to assist [...]

Telephony Solutions for Continuity Plans

A look at how SIP Trunking and its features can improve continuity plans across a business.

12 Next

Choosing the right SIP Trunk provider

When choosing the best SIP Trunk provider for your business, there a several factors to consider:

Network – Does the SIP Trunk provider run its own network, or is it rebranded from a larger partner? This can heavily affect the price you pay for calls and the level of support you will receive.

Competitive costs – How does your SIP Trunk provider stack off between cost and quality? Cheap SIP Trunk packages often limit the options to quickly scale up or down or offer the minimum level of support.

Support – What service level agreements (SLAs) does the provider offer? How long will you have to wait for serious issues to be dealt with and will these be fixed at any time of day?

Fraud protection – Does the provider offer the right protection? SIP providers can put spend and dialling limitations on their customer’s accounts so that even if there was a security breach, costs would be capped.

Make sure your provider ticks the right boxes.

BRINGING INTELLIGENCE TO TELECOMS

You can talk to us through live chat, by phoning our freephone number 1800 91 1800, or by heading to the contact form.