Instant & Automated Routing
If your office or contact centre was to go down, make sure your calls go somewhere. This could be directed to another office, a contact centre or even employee’s mobiles.
Forwarding calls – from business lines to mobile
Voicemail-to-email – Record unanswered calls and deliver them directly to agents
No extra charges – No extra charges for calls between destinations
Web portal – Hands on control and visibility
The call will hit all three destinations one-by-one in the chosen order, until the call is answered. If your last number is unable to pickup, the voicemail service will be activated.