Queue Management

View queued callers in real time using both graphical and data list tools

Combine this with call log reporting to identify and solve problems for multiple customers and campaigns.

Queue Management is a feature tool that is normally found in expensive, on-site installations.

The benefits of Queue Management from in2tel

Keep control of high incoming call volumes

Queue buster allows callers to keep their place and wait for a return call

Maintain sight of daily activity with live queue graphs

Look back on trends with historical call statistics and graphing tools

Manage increasing call volumes

Whether you’re a small business or large enterprise, we can provide calls and lines solutions suited for your needs. With no hidden fees, it’s flexible and cost effective.

  • Report on queue, and operator performance using our call log reporting suite
  • No requirement for extra lines to queue callers
  • Add seamlessly to our cloud portal
queuing-sound-bars

Take a look at some of our other services

Ready to talk?

DO YOU HAVE A BIG IDEA WE CAN HELP WITH?

1800 91 1800

Contact Us