




Features



Features
Benefits
Build a modern IVR, using advanced workflows that you can easily manage yourself.
Advanced workflows for quicker paths
Build advanced workflows packed with features that take the strain off your agents, whilst keeping your customers satisfied. Our IVRs support multiple sites, remote workers, and fast-paced changes.
Build a more efficient self-service flow
Not every call requires human interaction. Reduce the cost of your call centre through self-service. Setup specific qualifying questions and lead callers straight to the correct system.
Clever routing for seamless transitions
Callers do not like being made to wait. Make sure your IVR can route callers at all times based on time-of-day, high call volumes, and in case of emergencies.
Carrier-Grade Quality
Tier-1 interconnects and a private MPLS fiber backbone minimize hops on the public internet.
99.999% Uptime SLA
Redundant multi-cloud infrastructure and carrier independence eliminate downtime.
Unmatched Security
Encryption options for signaling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.
Carrier-Grade Quality
Tier-1 interconnects and a private MPLS fiber backbone minimises hops on the public internet.
99.999% Uptime SLA
Redundant multi-cloud infrastructure and carrier independence eliminate downtime.
Unmatched Security
Encryption options for signaling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.
Resources
Frequently Asked Questions
Latest releases
Resources
Frequently Asked Questions
Latest Releases
Do you have any questions?
Give us a call and we’ll fill in the gaps.
1800 91 1800