cloud-phone-system-in2pbx

in2pbx – Cloud Phone System

An enterprise-grade phone system for a small business price. As it’s hosted in the cloud, there are no infrastructure requirements and it only requires a minimum of four users for purchase!

All you need is an IP phone, a smartphone, or a computer, and you’re up and running.


No infrastructure required

Mobile and desktop application

Sign up with as little as 4 users

in2pbx is now available through Teams

in2pbx is now available through one of the most used business tools of 2022, Microsoft Teams. Bring your phone system and collaboration tools under a single platform. You’ll have all the capabilities of a modern phone system, with the beautiful interfaces of the Teams platform.

  • Calls delivered via the in2tel network
  • Additional in2tel services can be added
  • High-quality, low-cost calls
  • Packed with call features

in2pbx Essential Features

Essential

Mobile & Desktop App

A mobile and desktop softphone that provides the phone system’s in-office experience and powerful collaboration features.

Voicemail

Create personalised greeting messages and get notified immediately when received.

Voicemail-to-email

Have your voicemails automatically converted to email and sent to a destination of your choice.

Call Transfer

Relocate existing telephone calls to the appropriate department, agent, or phone, using a transfer button.

DND

When active, any incoming calls will be blocked for that extension and the call will be passed to the group.

Call Parking

Put a call on hold at one telephone set and continue the conversation from any other telephone set.

Call Logs

Record every detail of each inbound and outbound call, including CLIs, DDIs, and the corresponding agents.

Ring Groups

Organise your extensions in a variety of ring strategies, so that incoming calls are always answered.

Time-based Routing

Choose where calls go after your office closes or on weekends.

Hot Desking

Log in to any phone and instantly have access to your extension, voicemails, contacts and other settings.

Computer telephony integration

Control your physical handset from your computer. You can dial and use any of the phone system’s features with a few clicks of a mouse.

Music on Hold

Plays a choice of music over the phone, while a caller is on hold.

Pin Codes

Used to manage lists of PIN codes that can access restricted features such as outbound routes.

Whitelist & Blacklist

Numbers in a whitelist are allowed to call in or be called. A blacklist is used to block incoming and outgoing calls.

in2pbx Benefits

Transform your desktop and mobile

Our VoIP app transforms your desktop and mobile phone into a fully-featured office extension, providing a convenient call experience and offering powerful collaboration features like presenceinstant messaging, and CRM integration.

Stay connected

Allow your employees to communicate more effectively and securely inside and outside your organisation.

This phone system is perfect for businesses with multiple offices or home-working policies. Your staff will be equipped to serve and aid your callers, whether they’re in the office, or in their own living room.

Contact lists can be compromised of entire organisations or departments, so internal contacts can be found quickly.

Choose the best path for incoming calls

Easily set your presence, call forwarding, and ring strategy. Calls will be instantly sent to the chosen destination.

This is where our phone system has advantages over standard phone lines. Users can easily walk away from their desk, office, or normal work environment without having to worry about missing a call.

It means staff can stay productive on the move, customers remain happy because calls are answered, and internal calls are free!

in2pbx-on-call-display

Built for reliability and security

Carrier-Grade Quality

Tier-1 interconnects and a private MPLS fibre backbone minimises hops on the public internet.

99.999% Uptime SLA

Redundant multi-cloud infrastructure and carrier independence eliminate downtime.

Unmatched Security

Encryption options for signalling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.

in2pbx Plus Features

Plus

Essential +

All the features included in the Essential package are included with in2pbx Plus.

IVR

Take the pressure off your agents by routing calls to the correct department, before the customer reaches a person!

Audio Upload

Upload music or voice audio files for when callers are left on hold.

Call Monitor

Listen in on agents’ calls in real-time or record for later retrieval to improve agent performance.

Pickup Groups

Answer a call on another extension in your designated group by pressing a soft key or entering a short code.

Callback

Callback will hang up the caller and call them back so that they are directed to the selected destination.

Speed dial

Turn numbers into short codes, reducing the need to look up and dial long-form phone numbers.

Conference

Enable multiple on-site and outside callers to participate simultaneously in password-protected conference calls..

in2pbx Packages

Essential

Talk to sales

Per user


VoIP App

Voicemail

Voicemail-to-email

Call Transfer

DND

Call Parking

Call Logs

Ring Groups

Time-based routing

Music on Hold

PIN List

Whitelist & Blacklist


Plus

Talk to sales

Per user


+ Essential Features

Auto Attendant / IVR

Audio upload

Call Monitor

Pickup Groups

Callback

Speed Dial

Conference


Testimonial

Stacks Pharmacy

Moving all our telecommunications to in2tel back in 2020 was the best decision we ever made.

in2tel made the transition from analogue handsets to a cloud solution as simple as they possibly could. From the time we placed the order to the installation the process was seamless. As we have a number of very busy pharmacies in various locations it was important that it was business as usual.

The product did exactly what they said it would do and much more.

They offered really good advice on how to save money on our line rental,
which we were very happy to avail of.

Their response time on queries from the Helpdesk & Network team is second to none and I wouldn’t hesitate in recommending in2tel to anyone.

Ade Stack MPSI

Owner