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Phone Numbers

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Bespoke IVR

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Call Recording

Finder-in2tel

Finder

Locator-in2tel

Locator

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Disaster Recovery

Hosted PBX

in2pbx –  The hosted phone system for SMEs

An enterprise-grade phone system for a small business price. There’s are no infrastructure requirements and we only require a minimum of four users for purchase!

All you need is an IP phone or a smartphone and you’re up and running.

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It’s an enterprise-grade phone system that’s packed with advanced telecom features

IT’S AN ENTERPRISE-GRADE PHONE SYSTEM THAT’S PACKED WITH ADVANCED TELECOM FEATURES.

We’ll provide full support including provisioning, installation and 24/7 Irish and UK-based assistance to give you complete peace of mind. If you’ve already invested in IP hardware, don’t worry. The platform is highly compatible with IP telephones found worldwide.

It’s an enterprise-grade phone system that’s packed with advanced telecom features

IT’S AN ENTERPRISE-GRADE PHONE SYSTEM THAT’S PACKED WITH ADVANCED TELECOM FEATURES.

We’ll provide full support including provisioning, installation and 24/7 Irish and UK-based assistance to give you complete peace of mind. If you’ve already invested in IP hardware, don’t worry. The platform is highly compatible with IP telephones found worldwide.

Call and instant message from any device
and any location

Turn your mobile and computer into a sophisticated call control hub with in2pbx’s softphone applications.

Mobile App

Downloadable from Google Play and the Apple Store.

Desktop App

The desktop app is available on both Windows and Mac.

Handsets

Rent or purchase IP-enabled phones that can plug-and-play.

in2pbx Essential

  • Voicemail
  • Voicemail-to-email
  • Call Forwarding
  • Call Transfer
  • DND
  • Call Parking
  • Call Logs
  • Ring Groups
  • Time-based Routing
  • Music on Hold
  • PIN List
  • Whitelist & Blacklist
  • Instant Messaging – Linkus App
Get Started

in2pbx Plus

  • Talk Essential Features
  • Auto Attendant/IVR
  • Audio upload
  • Call Monitor
  • Pickup Groups
  • Callback
  • Speed Dial
  • Conference
Get Started

in2pbx Call Features

Embedded call features that drive productivity.

IVR

Take the pressure off your agents by routing calls to the correct department, before the customer reaches a person!

Ring Group

Organise your extensions in a variety of ring strategies, so that incoming calls are always answered.

Queue

Direct incoming calls to particular destinations (e.g. Sales, Customer Service) to wait until an agent is ready.

Conference

Enable multiple on-site and outside callers to participate simultaneously in password protected conference calls.

Callback

Callback will hang up the caller and call them back so that they are directed to the selected destination.

Whitelist

Numbers in a whitelist are allowed to call in/be called or both, regardless of the Time Condition settings.

Blacklist

Blacklist is used to block incoming/outgoing calls. You will not receive the call from this number any longer.

PIN List

Used to manage lists of PINs (numerical passwords) that can access restricted features such as outbound routes.

Speed Dial

Turn numbers into shortcodes, reducing the need to lookup and dial long form phone numbers.

Includes Linkus – Softphone for Desktop and Mobile

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Linkus is a unified communications app included with in2pbx. It’s compatible with
Windows desktop, Mac desktop*, iPhone and Android phones.

Linkus transforms your desktop and mobile phone into a fully-featured office extension, providing a convenient call experience and offering powerful collaboration features like: Presence, instant messaging and CRM integration.

Includes Linkus – Softphone for Desktop and Mobile

in2pbx-softphone-application-hosted-pbx

Linkus is a unified communications app included with in2pbx. It’s compatible with
Windows desktop, Mac desktop*, iPhone and Android phones.

Linkus transforms your desktop and mobile phone into a fully-featured office extension, providing a convenient call experience and offering powerful collaboration features like: Presence, instant messaging and CRM integration.

in2pbx Extension Features

Easy to use extension features that support
agents and compliance.

Intercom

Allow employees to communicate through your phone’s speakers, without the need to pickup a call.

Call Parking

Put a call on hold at one telephone set and continue the conversation from any other telephone set.

Call Forwarding

Forward or redirect incoming calls to any alternate number, which may be either a landline or cellular number.

DND

When active, any incoming calls will be blocked for that extension and the call will be passed to the group.

Time Condition

Set group extension rules and announcements based on specific dates in the calendar.
e.g. holidays & greetings

Call Monitor

Listen in on agents’ calls in real time or record for later retrieval in order to improve agent performance.

Call Recording

Record both inbound and outbound calls automatically or on-demand, based on admin rules.

Transfer

Relocate existing telephone calls to the appropriate department, agent or phone, using a transfer button.

Call Pickup

Answer a call on another extension in your designated group by pressing a soft key or entering a short code.

The Benefits

Sign up with as little as four agents!

1. Perfect for multi-site agents and remote workers

2. Fully Scalable – new agents can be added at any time

3. Provides all the tools required for complete call management

4. No on-site installation required and no maintenance costs

FAQ

For many years, an on-premises PBX (Private Branch exchange) was the only phone system available to businesses. All phone extensions would be linked to your PBX box and this would connect them to the phone network, using either PTSN or ISDN telephone lines.

These boxes were and still are available, as a one-off purchase or a lease.

A hosted phone solution uses the Internet to connect your extensions to the phone network. There is no need for a physical phone system on your premises. The management and setup are all done through web portal and this can be accessed through most Internet-enabled devices.

With in2pbx, you are charged per user, on a monthly basis. There are no significant up-front costs.

Hosted solutions have a low setup cost, as they avoid paying large up-front costs for a new system. Handsets aren’t required if you’re using a softphone. If you are using handsets, IP-enabled handsets are required.

Most hosted solutions are charged per extension, per month. Hosted solutions are often the cheaper option for small businesses with a small to medium number of extensions. For large-scale enterprises, the monthly costs often exceed that of buying an on-site phone system.

There is a dedicated support section that can be found here.

As an Irish and EU company, we’re regulated by ComReg, the statutory body responsible for the regulation of telecommunications, radio communications, broadcasting transmission and premium rate services and the postal sector in Ireland.

Ready To Talk?

DO YOU HAVE A BIG IDEA WE CAN HELP WITH?

1800 91 1800

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