Create interactive menus for your phone lines, that can guide callers, reduce call queues, and automate services. Our IVR software allows you to create easy drag-and-drop systems that can be changed almost instantly.
We can also assist you in the design of your IVR system. Our experience in telecoms has meant that we’ve learnt what goes best for increasing customer satisfaction, improving productivity, or reducing call times.
Discover how call routing could help your business
Basic IVRs allow simple navigation throughout your business. in2tel’s IVR software benefits from its advanced call routing features so that no matter how complex your business is, customers will always find the correct person, every time.
IVR software features
in2tel IVR Benefits
Built for reliability and security
Tier-1 interconnects and a private MPLS fibre backbone minimises hops on the public internet.
Redundant multi-cloud infrastructure and carrier independence eliminate downtime.
Encryption options for signalling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.
We, in Arthritis Ireland, are delighted with the service and support provided by the team in2tel. They have allowed our national helpline service to grow during the pandemic when our community were particularly anxious and looking for support and information.
On the rare occasions that we have a technical problem with the app or an extension, the help team resolve it immediately and with the minimum of fuss.
Let’s get in touch!
If you’d like us to review your current phone bill. Please send it as an attachment to firstname.lastname@example.org. We’ll have one of our experts give you an honest answer and if we can save you money.