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Benefits of Using In2Tel for your Numbers and Services

There are many benefits of using numbers and services provided by In2Tel. Whether you are looking to improve customer relations, tighten up your budget and spending or more closely measure the success of your marketing, we can help. Please scroll down the page for more information or click on the links below for specific details.

1) Improve your Customer Service

2) Get Value for Money from Your Telecom Services

3) Reduce Your IT Expenditure and Management

4) Measure the Success of Your Marketing Campaigns

1) Improve Your Customer Service

There are many ways to improve upon customer service and In2Tel can help:

• Monitor and improve the customer experience with Call Recording
• Streamline Training and Evaluation with recorded sales calls
• Measure the Success of your Marketing with inbound call statistics
• Get Detailed Statistics for all queues including:
  - Time Spent in Queue
  - After Hours Calls
  - Lost Calls
  - Call Destinations
• Allow your staff to work from home and monitor workload and throughput

Number based statistical information is available from our web interface, this enables you to see how well you are doing in all aspects of your telecommunications. Our easy to use system and intelligent routing options allow you to make sure calls get to the most appropriate person, it also allows you to measure and monitor all aspects of your Telecommunications infrastructure.

Get in Touch for More Information and to Improve Your Customer Service

2) Get Value for Money from Your Telecom Services

In2Tel provide tailored business solutions that bolster and complement your existing communications technology and provide a real ROI with minimal expenditure. Services including Call Recording, Virtual Call Centres and Conference Calling are now within your reach, without the prohibitive expense and technical expertise previously required to run these applications in-house.

• What are your communication outgoings?
• How much do you spend on telephone system extras?
• Would you like to reduce costs or even earn an income?
• What payback period/ROI do you seek?
• What is the company’s position on home working?

Get in Touch Today to see how we can help you save or earn from your calls

3) Reduce Your IT Expenditure and Management

If you are an IT Manager you know that equipment soon becomes obsolete, the needs of the business are constantly changing and budgets are always tight. By outsourcing your telecom's services to In2Tel you are taking away much of the cost and complexity of running your own PBX or IVR kit for a regular, fixed price. Our In2Control platform allows you to manage your own services through an easy to use web interface. All of your numbers can be configured with Bespoke IVR services, Call Recording, Virtual Call Centre for home workers or as a simple One to One Call Translation.

Get in Touch Today to see how In2Tel can help to Reduce your IT Expenditure

4) Measure the Success of Your Marketing Campaigns

The Key to Marketing: You Can’t Improve Things That You Don’t Measure

The key to marketing is measuring the success of a given campaign. You need to know that your advert in a given publication has generated enough response so you can either ramp up this approach or drop it.

An easy way to acheive this is through the use of local area numbers where you can tie a specific number to a given campaign and through the In2Tel statistics system you can measure the response from a given advert.

This kind of business intelligence is invaluable and takes the guess work out of your marketing. You can make your marketing budget work harder and deliver more sales than ever before.

Get in Touch Today to see how In2Tel can help you to focus your marketing spend